Legal Notice
Theseus Partners LLP (trading as “Theseus”) is a limited liability partnership registered in England and Wales with registered office at 42 Berkeley Square, London W1J 5AW, United Kingdom and company number OC458042.
The information on this website is for general information purposes only and does not claim to be comprehensive or provide legal or other advice. Theseus (“we”, “us”, “our”) accepts no responsibility for loss which may arise from accessing or relying on information contained on this website and is not responsible for the content of external internet sites that link to this website or which are linked from it.
Anti-bribery and corruption
It is our policy to always act in accordance with the highest professional, ethical and business standards, and we expect the same from our clients and their related persons, entities or affiliates. Per our Terms of Business, we have a zero-tolerance approach to bribery or corruption and you agree not to expect or request any conduct from us that might bring our name into disrepute or compromise our integrity and independence.
Regulation
Theseus is authorised and regulated by the Solicitors Regulation Authority (“SRA”) with SRA number 8015226. The professional rules that apply to us are the SRA Standards and Regulations, which are available at www.sra.org.uk.
Our partners are also individually subject to the rules of the professional bodies that regulate them, which include the SRA and, for barristers, the Bar Standards Board.
We hold professional indemnity insurance that meets the SRA’s minimum terms and conditions. Details of our insurer and the territorial coverage of our policy are available on request.
As an SRA-regulated firm, our clients have the protections that apply to clients of SRA-regulated firms, which may include the ability to apply to the SRA Compensation Fund. More information is available on the SRA’s website.
Nature of services, and Financial Services and Markets Act 2000
The advice which we provide is confined to legal advice. We do not advise on the merits of financial products or investment transactions and no communication from us should be treated as an invitation for you to engage in regulated investment activity of any description.
We are not authorised by the Financial Conduct Authority. However, because we are authorised and regulated by the SRA, we may carry on certain limited regulated activities under the Financial Services and Markets Act 2000 (“FSMA”) where they are an incidental part of the professional services we have been engaged to provide, in reliance on the exemption for professional firms in Part 20 of FSMA.
The Law Society of England and Wales is a designated professional body for the purposes of FSMA, but responsibility for regulation and complaints handling has been separated from the Law Society’s representative functions. The SRA is the independent regulatory body of the Law Society and the Legal Ombudsman deals with complaints about lawyers registered in England and Wales.
Managing complaints
If you are unhappy with our service, please contact the person with whom you are working, or the partner responsible for your matter, so that we can try to resolve your concerns. Our Complaints Procedure explains how to make a formal complaint, how we will deal with it and how and when you can complain to the Legal Ombudsman or the SRA. It is available at www.theseusllp.com/complaints-procedure. Making a complaint will not affect how we handle your matter.
If we are unable to resolve your complaint within eight weeks, or you are not satisfied with our final response, you may be able to refer it to the Legal Ombudsman.
Website: www.legalombudsman.org.uk
Email: enquiries@legalombudsman.org.uk
Telephone: 0300 555 0333
Address: PO Box 6167, Slough SL1 0EH
If you do wish to refer a complaint to the Legal Ombudsman, it should be done within six months of our final response to your complaint and within one year of the act or omission that caused the complaint or, if outside this period, within one year of when you should reasonably have known about the relevant act or omission.
The Legal Ombudsman may refer your complaint to the SRA if they are not the correct body to consider the matter, as the Legal Ombudsman’s services are only available for certain types of complaints and complainants. Further details can be found on the Legal Ombudsman’s website and on the SRA’s website.
If you are concerned about our behaviour, for example dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or another characteristic, you can raise your concerns with the SRA at www.sra.org.uk/consumers/problems/report-solicitor.
Note also that if your complaint is about our invoices, you may apply to the court for an assessment of the bill under Part III of the Solicitors Act 1974. If all or part of any bill remains unpaid, we may be entitled to charge interest.